Service
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Service policy

OEM
We offer OEM service to our clients.
The process are like this :
A. clients send us the details of the requested product.
B. our engineers check the details and give solutions and we confirm with clients for all the details.
C. after getting confirmation from clietns, we make samples to clients for sample confirmation.
D. after getting sample confirmation, clients pay us and we begin to produce the order.
E. we send the order to clients. 
 

After Sale Service

Warranty:Three years
We offer free replacements or spare parts for any product with quality product with the warranty time.

 

Customer Service 
Presale Service:
1. offer datasheet, testing data, certificates for products
2. installation details, package design, lable
3. OEM serive
Aftersale Service:
1. any question about installation
2. quality problem solutions
 

Customized Service
As a professional led lighting supplier, we can offer customized service:
A. customized package and lable
B. customized lights, drivers, controller and other accessoreis
We have successful experience for doing customized service, please feel free to contact us if you have any demand.
 
 

Packaging Service
Common package:
Plastic bag with carton box
We offer special package design and OEM service with customers design
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SHENZHEN FOLLETT OPTOELECTRONIC CO.,LTD
Address:3/F,Bldg G,Wanda Industry zone,Zhoushi Road,Shiyan Town,Baoan District,
Shenzhen,China,518108
Tel.: 0755-33151062
Fax: 0755-33151088
Web: www.follettled.com
Copyright ©1981-2012 FOLLETT OPTOELECTRONIC CO.,LTD All rights reserved